Can flipped learning pedagogy used in ITIL?
Flipped classroom, also called blended learning is a method where learners are provided with resources to read and prepare before they arrive in the class and learners then participate in activities and engage in group discussions. This is a learner centered approach and focuses more on application of conceptual knowledge. With a variety of free resources available on internet it is very much possible to use this instructional strategy in ITIL advanced courses. However using this approach need two important pre-requisites: A experienced facilitator and experienced learner group. This requires carefull planning and supported by mini-lectures and peer instruction. Facilitator should give specific guidance to learners on the content to read and how to prepare for the class.