ITIL4 Leader – Digital and IT Strategy

ITIL4 Digital and IT Strategy is one of the most unique course and perfect course for Senior Managers and Business Leaders, this course is the most appropriate for the digital economy and for leaders who oversee digital transformation journey. The course will also cover topics on how organizations need to make a shift in their strategy driven by digital technologies to remain competitive. It also covers the risks and opportunities in digital transformation journey.

ISO 27001 LA Training in Mumbai

I delivered an ISO 27001 LA training to the SOC team of large IT Services organization in Mumbai last week. They were a group of highly experienced and enthusiastic learners, the class was very interactive and we had role plays and exercises through the course. Please contact me on +91 95054 52841 for ISO 27001 LA training.

Privacy and Data Protection Practitioner

We will be launching EXIN Privacy and Data Protection Practitioner course from first week of July 2019. The course is of 3 days duration with a Certification exam on the 3rd day. The course consists of 5 modules: Data Protection Policies, Managing and organizing data protection, Roles of the controller, processor and DPO, Data Protection Impact Assessment, Data Breaches, Notification and Incident response.

COBIT2019 is released!

COBIT2019 was released yesterday, Nov 12, 2018. There are four core publications in COBIT2019.

  1. COBIT2019 FRAMEWORK: INTRODUCTION AND METHODOLOGY: This books has new concepts. Principles have changed, we now have principles for Governance system and principles for Governance framework. The concept of goals cascade remains,but we now have Enterprise goals and Alignment goals.
  2. COBIT2019 FRAMEWORK: GOVERNANCE AND MANAGEMENT OBJECTIVES: This is similar to the old COBIT5 Enabling Process guide.
  3. COBIT2019 DESIGN GUIDE:DESIGNING AN INFORMATION AND TECHNOLOGY GOVERNANCE SOLUTION: This is a guidance no how to use COBIT and tailor COBIT to an enterprise context and circumstances.
  4. COBIT2019 IMPLEMENTATION GUIDE: IMPLEMENTING AND OPTIMIZING AN INFORMATION AND TECHNOLOGY GOVERNANCE SOLUTION: This is similar to the old COBIT5 implementation guide, updated. This is to be used in combination with COBIT2019 DESIGN GUIDE.

Can flipped learning pedagogy used in ITIL?

Flipped classroom, also called blended learning is a method where learners are provided with resources to read and prepare before they arrive in the class and learners then participate in activities and engage in group discussions. This is a learner centered approach and focuses more on application of conceptual knowledge. With a variety of free resources available on internet it is very much possible to use this instructional strategy in ITIL advanced courses. However using this approach need two important pre-requisites: A experienced facilitator and experienced learner group. This requires carefull planning and supported by mini-lectures and peer instruction. Facilitator should give specific guidance to learners on the content to read and how to prepare for the class.